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Glasgow Live
Glasgow Live
National
Steven Brown

Glasgow hotel receives complaint after guest's room left 'shaking' due to noise from rooftop bar

A Glasgow hotel has received a complaint from a guest after their room was left 'shaking' due to noise coming from the rooftop bar.

Yotel, located in the city centre, on Argyle Street has received the criticism from a guest who stayed at the hotel.

In a scathing one star review, the visitor took to Tripadvisor to vent their frustration after their room was left shaking and not being able to get to sleep until midnight.

The reviewer on Tripadvisor stayed at the hotel only a few weeks ago during a bank holiday.

READ MORE: Glasgow Airbnb 'party flat' owner banned from listing amid neighbour misery

The review is titled 'Could not relax or go to sleep before midnight as the room was shaking due to the rooftop bar above.'

The reviewer of the hotel went onto explain why they were not able to sleep till midnight: "If you stay at the weekend (we stayed a Sunday evening), they have a live DJ playing in their rooftop bar. Our room was on the 6th floor and when we arrived around 4pm, the room was shaking due to the bass from the music above.

"We headed out for a few hours and once we got home at 10pm, the room was still physically bouncing and shaking due to the music. I called reception at 23:30 and was told by staff that this was completely normal as they have a DJ at the weekend.

"The music didn’t stop until midnight. The staff did not help us in any way. This hotel was clearly not designed to have a DJ/bowling alley above the rooms because it was honestly crazy how loud it was.

"To add, in the middle of the night, the light behind the TV turned on by itself and woke us up. I would not recommend this hotel at all."

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The hotel has received many one star reviews on Tripadvisor but overall gets a three and a half out of five with many positive reviews.

One person said: "Amazing hotel in a great location and service was excellent. In house entertainment on floor seven with Club Vega. Room was small but comfortable and had everything in it that we needed. The gym was very good too well equipped."

With another person saying: "Chose this as we received a voucher for a restaurant nearby this hotel. Had an amazing overnight stay in a lovely room. Will definitely recommend this hotel. Vega bar was lovely, great food and great service."

Yotel has been approached for a comment by Glasgow Live.

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