FAQs
What are the shipping times at Frank Darling?
For US orders over $2000, Frank Darling offers free next-day UPS delivery. If your order is less, it will ship with free two day air delivery. Both will require a signature on delivery. For all try-at-home orders, your items will arrive within 3-5 days.
Is there a Frank Darling near me?
Whilst Frank Darling is mostly online, you can schedule an expert appointment in-person. Available locations include New York Tribeca, San Francisco, Washington DC, Chicago, Los Angeles, Brooklyn, and Boston. Simply visit the ‘consultation’ page on the brand’s website to book an appointment.
What are reviews like for Frank Darling?
Frank Darling has a five star rating on Yelp for its San Francisco location, with one review. As they are a relatively new brand, our experts noted few reviews so it might be worth visiting social media apps for more.
What is the return policy at Frank Darling?
Frank Darling states all its jewelry can be returned from 30 days of the date it is eligible to ship, or 60 days from the first payment—whichever is first. Your pieces should be returned in unworn and original condition, with all documentation. Any certified diamonds need to be returned with the original certificate, or there is a $250 fee. You can only return items once every 6 months, and any pieces that have gone to a third-party jewelers will not be accepted.
Hints and Tips
Try at home program: Unsure which style to choose from? Frank Darling offers an excellent ‘Try at Home’ program for this reason. You can choose from samples of Frank Darling settings, each with sterling silver, plated and mostly with 2 carats. You’ll be able to wear these at home for 5 days, so you can try them in day-to-day life. Be sure to return within the time frame as there are charges if you miss this.
Newsletter discounts: Sign up for the Frank Darling email list and you’ll usually get a 10%-off discount on your purchase. You’ll also be the first to know about any diamond news, new styles, and the latest from Frank Darling. Simply type your email address in the sign-up box on the brand’s website.
Complimentary care plan: With engagement rings or wedding band purchases in the US, you can get a free care plan. This is designed so your piece stays safe and at its best. You can receive polishing, prong-tightening, steam cleaning, and re-dipping for white-gold pieces. All you need to do is email the Frank Darling customer service team and they will send your insured shipping label.
90 Day free resizing: If your ideal ring arrives but is the wrong size, Frank Darling has free resizing within 90 days. You’ll need to request an insured UPS shipping label and resizing via the customer service team. Eternity bands are sadly not able to be resized, but you can exchange them for one time.
How to use your Frank Darling discount code
- Select your ideal Frank Darling discount code from our page.
- Click ‘Get Discount’ and continue to the Frank Darling website.
- Add any eligible jewelry or rings to your order.
- Continue to the checkout page by selecting ‘Checkout’.
- You should see the ‘discount code or gift card’ box on the right-hand side.
- Copy and paste your Frank Darling discount code into this box.
- Click ‘Apply’ and your discount will be applied.
How We Source Our Codes
At Marie Claire, we have a dedicated team of deal experts, commercial colleagues, and editors who find and negotiate the best promo codes and coupons, as well as produce content aiming to help you shop affordably.
We have a dedicated team of 3 deal experts that are constantly sourcing and testing coupons and promo codes for some of the biggest retailers in fashion, beauty, and beyond to list on our website. They also work with affiliate networks to get a heads-up on future deals and discounts. This means we can update our pages
Meanwhile, our commercial colleagues are key to keeping good relationships with retailers. Their experience with lifestyle vouchers helps them to negotiate the best promo codes and exclusives for you.
On the pages themselves, you’ll find carefully researched saving information for all your beauty, lifestyle, and fashion purchases. Our contributing editors have years of experience in the industry and consistently update the page to reflect new ways to save. You’ll find helpful discount FAQs and saving tips which are checked and verified regularly.
What if my promo code doesn’t work?
Our team always tries to make sure any out-of-date sales or incorrect codes are not included on our coupon pages. To do this, we check a few things, including:
- Trying the code and checking if they are valid ourselves.
- Check we don’t have any unique, one-use codes.
- Looking at the offer conditions to make sure you’ve got all the information.
However, there are occasions when details change or the codes may expire without us knowing. If this happens, be sure to contact us by emailing coupons.marieclaire@futurenet.com so we know.
How do we make money?
It’s completely free for customers to use the coupon codes we have above. We’ll get a small percentage of the money spent as a commission from the retailer you shop at. As with most businesses, we do need to make money however this will never impact the price you pay. The brand will give us a small share of the profit for connecting you to them. This helps us keep going whilst saving you more money.
Simply put, the retailer makes a sale, we get a commission, and you get a discount.
