A FORMER Six by Nico employee has hit out at bosses “luxury supercar” purchase amid staff cuts.
Olivia McGauley, who worked as a customer relations adviser in Glasgow for the restaurant chain until this month, took to LinkedIn to voice her frustrations following her redundancy.
She claimed that employees were told minimum wage and National Insurance increases were to blame for cutting the entire customer relations team.
Another employee who had been made redundant from the team, Jess Groves, also took to LinkedIn to voice her “disappointment” that the work of the team had been “decentralised”.
Six by Nico was founded by chef Nico Simeone, 35. It has 17 restaurants in the UK and Ireland, several of which are in Glasgow.
It is understood eight members of staff were made redundant, from a team of 800.
McGauley wrote on the social media platform: “We were told that this decision was driven by increases in the minimum wage and national insurance, in what are ‘challenging times’, yet just two days ago, a new luxury supercar was delivered to the office car park, directly in view of the entire (now redundant) department.
“Truly, a sight for sore eyes during these extremely harrowing times.”
“This is an extremely stressful time but I am now looking ahead to the future and, for the time being, I am quite relieved to be moving on from a company that fails to value its departments equally,” she said.
McGauley said she was responsible for tens of thousands of customer interactions, managing diary, bookings, complaints, and other customer service related issues.
Fellow former staff member Groves said that her pleas about the impact would have on staff and customer experience to bosses “fell on deaf ears”.
“All I will say is, it’s disheartening that a company of this size deems their customer relations team not necessary,” she said.
“I am truly disappointed for my colleagues, and managers, and the impact that will be felt throughout the business and by our guests.”
A spokesperson for the company told The Times: “We continually assess the needs of our business and make adjustments when required. Six Company employs 800 people across the UK & Ireland and as part of a broader programme of restructuring we have made eight staff redundant.”
Six by Nico has been contacted for further comment.
