First Bus West of England has issued an urgent message to passengers this morning (Monday, April 25) saying it is "aware" of a timetable issue on its website.
The bus provider took to Twitter to apologise for the issue affecting passengers during Monday morning rush hour, urging them to download PDFs of route maps instead.
Another passenger has complained of problems with the First Bus app this morning, adding the live bus tracker "doesn't work properly either."
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First Bus said: "We are aware of an issue with the Timetables page on our website. Please refer to the timetables here in the meantime. So sorry for the confusion."
Commenting under the post, @hodge2020 said: "The live bus tracking on the app doesn't work properly either." They continued: "When you click a stop, then the bus the little blue moving bus icon does not show on the map even if the service is due."
Another passenger said the issue is "really not good enough." @Unholy_Indeed said: "That's really not good enough. Sort out the app. It's impossible to plan journeys. Especially a Monday morning!! And removing buses people used is absolutely shocking."
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