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Irish Mirror
Irish Mirror
National
Sophie Collins

Family members moved onto four different flights after Aer Lingus cancellation mess

Passengers at Dublin Airport have been left disappointed once again as Aer Lingus had to cancel another 12 flights to and from the capital today.

The Irish airline cut the following flights departing from Dublin Airport on June 29: EI650 to Frankfurt FRA, EI552 to Lyon, EI684 to Geneva, EI356 to Munich, EI610 to Amsterdam and EI3250 to Edinburgh.

Meanwhile, the flights scheduled to arrive in Dublin that are also cancelled include: EI3251 from Edinburgh, EI651 from Frankfurt FRA, EI553 from Lyon, EI685 from Geneva, EI357 from Munich and EI611 from Amsterdam.

READ MORE: Passengers left disgruntled after Aer Lingus cancels 13 flights to and from Dublin Airport

Last Sunday also saw the first batch of multiple cancellations announced by Aer Lingus, with many passengers' travel plans disrupted.

The airline said these cancellations were due to Air Traffic Control strikes and a jump in the number of staff members coming down with Covid.

In a statement, the Airline said: "Aer Lingus anticipated the return of demand for travel once Covid restrictions were removed and built appropriate buffers into our plans in order to deal with a reasonable level of additional disruption.

“System pressures and ongoing issues at some airports and among third party suppliers have created considerable operational challenges which have been compounded by a significant spike in Covid cases in recent days.”

Amid the latest cancellations, was one passenger who took to Twitter to claim that not only were her and her family’s flight cancelled, they were then placed on four separate flights, across different days.

The woman wrote: “Ok @AerLingus cancelling a flight is one thing. Moving the four members of my family to different flights across different days is not ok.

“I also paid @AerLingus 13.99 for my seat and they seem to have kept that and not applied it to my new flight.”

A spokesperson for the carrier responded to this passenger on Twitter, writing: “Hi Lorna, apologies for the changes to your flight.”

They gave her a piece of advice that can be used by anyone who is in a similar situation, writing: “Please Message us with the booking details and we can check other availability.

“We can also help with adding the seat request back.”

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