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Daily Mirror
Daily Mirror
Danielle Kate Wroe

Ex-Topshop worker reveals secret customer codes and worst things found in changing room

Working in Topshop back in the day was certainly a status symbol, with many teens assuming you got unlimited access to the trendy clothes the store stocked completely free of charge.

Sadly that wasn't the case, but former worker Martina Brannigan has said there were some perks to the job, even though sometimes it was tough.

The 25-year-old has opened up on her experience of working at Topshop for five years - where she often found herself staying late for no extra pay at the end of shifts to tidy up after the shop had shut.

She claimed it wasn't always the customers making the mess though, claiming that managers would 'test' staff by checking how long it would take for staff members to clean up after them.

Martina spoke of some disturbing incidents (Stock Image) (SOPA Images/LightRocket via Getty Images)

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Martina said that her job was generally to ensure things were spick and span around the store, but she mentioned sometimes she'd be put on changing room duty - but she wasn't a fan.

She told Fabulous some disgusting tales about the changing rooms, making it clear why she was hesitant to go in there on shift.

Speaking about a time she got more than she bargained for, she said: "On one occasion I noticed that a woman hadn’t brought out the two skirts that she had taken in to try on.

"I went to collect them and as I picked them up I felt that they were sopping wet.

"It became obvious that she had urinated on the floor and attempted to clean it up - I would have been happy to point out the toilets!"

Martina didn't enjoy working in the changing rooms (Stock Image) (AFP via Getty Images)

She also spoke about the time she was horrified to find a used tampon stuck to a mirror and she had to clean it up with the store's body fluids kit - yuck.

Martina also had a similar experience when she was working on the till, with one customer trying to return a handbag that contained a used sanitary towel.

She said the woman was so embarrassed she snatched the bag back and left the store.

The former Topshop employee also revealed details of the secret customer codes too.

When a staff member said: "Is Sally at work today?," it would actually mean a suspected shoplifter was nearby, prompting other workers to keep a close eye on the suspect.

Despite the unusual situations she found herself in, she said the job did have some perks though, including a uniform allowance.

Every three months staff got a £200 clothing allowance and then 25 per cent off after that which could even be used on sale items.

ASOS, who bought Topshop in 2021 after the claims took place, declined to comment.

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