If you're a McDonald's fan with a sweet tooth, you'll know all too well of the disappointment faced when you're told the ice cream machine is broken.
You may also wonder to yourself, why is it that the machine also typically seems to be malfunctioning whenever you fancy a cold dessert most? Do they need better technicians? Is the equipment faulty?
Well, one social media user who claims they used to work at the highly-popular fast food franchise has explained their own version of accounts as to why customers are frequently told about run down soft scoop machines.
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The Mirror reports that taking to Reddit's You Should Know forum, one anonymous user wants people to know why Maccie's employees always tell you the ice cream machine is broken. They claimed: "As someone who used to work at McDonald’s, it’s because the ice cream machine is never cleaned."
They continued: "I was told they are supposed to have it cleaned roughly every day, but they only clean it around every month. Because it's not taken care of, it breaks down really easily.
"They end up having to call a repair man to come and fix it which takes forever, just for them to basically put some tape on it and call it a day. It'll start working again only for it to break down a few days later, and rinse and repeat."
It comes as there are often people complaining about McDonald's ice cream machine being broken on social media. Recently, one person shared a meme of someone looking disappointed, with the caption: "When you go to McDonald's and they say the ice cream machine broke down."
Another, added: "Drove to three different McDonald's and none of them had a working ice cream machine. I just wanted a Oreo McFlurry."
A third, asked: "Why is the McDonald's ice cream/milkshake machine always broken?".
The Mirror has approached McDonald's for comment.
What's your favourite McFlurry from McDonald's? Let us know in the comments section.
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