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Wales Online
Wales Online
National
Daniel Smith

Elon Musk's Starlink glitch leaves thousands of UK customers without internet

Thousands of people in the UK have been left without internet access after Elon Musk's Starlink system was hit with a glitch.

Fingerpick Internet Alert reports a 'critical' internet outage was 'ongoing' which could affect almost 30,000 homes and businesses that rely on satellite broadband.

Mr Musk began rolling out its internet service to customers last year as part of a 'better than nothing beta' test, reports the Express.

Starlink provides Internet coverage to most of the Earth through the use of more than 1,700 satellites in low Earth orbit.

Mr Musk revealed earlier this month that Starlink now has more than 250,000 customers - more than double than it had in August - in 25 countries worldwide..

This came a few days after SpaceX lost 40 of 49 mini-satellites in the latest launch due to a geomagnetic storm.

It costs $99 (£73) a month, plus (£366) $499 for a kit with a tripod, a WiFi router, and a terminal to connect to the Starlink satellites.

Philip Hall, in rural Devon, told Insider he was one of the first people in the UK to receive the Starlink kit and test out its internet connection.

Hall has barely any internet connection where he lives, making running a business and contacting the family extremely challenging.

Despite the connection dropping out from time to time and the limited range of the signal, he said Starlink was "a hope and a prayer."

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