A flight was delayed for more than a hour after a man trying to get to Portugal accidentally ended up on a plane to Bristol. Holidaymakers sitting on the plane were hoping to set off for Faro but were told by the pilot that a passenger had 'disappeared'.
It was later found that the woman had boarded the wrong flight in Glasgow and had arrived in Bristol.
Passenger Ryan McCormick told GlasgowLive: "One of the assistance staff was looking for somebody and asking all the elderly female passengers their names, so we knew something was up. We all boarded and sat waiting to taxi on the runway. The captain came on the Tannoy and said there was going to be a delay because a passenger was missing.
"Half an hour later we were told they still hadn't found her and that security couldn't locate her in any of the terminals. We were delayed for another 45 to 50 minutes and there was police coming on and off the aircraft.
"After another delay the pilot told us that the company's hands were tied and the aircraft couldn't leave until they found the passenger, 20 minutes later we were told that she was located in Bristol Airport and there will be further delay to get her baggage off the aircraft to be screened and put back on the plane."
The missing passenger was put on another flight to Portugal. Ryan said: "How do you manage to lose someone and how did this person get on a separate aircraft without a boarding pass?
"If she was with a member of staff I assume they had her passport. How is it possible to end up in the wrong country? We were all cramped on the aircraft for two hours waiting to take-off."
An easyJet spokesperson said: " A passenger boarded the incorrect aircraft at Glasgow Airport on Wednesday 10 May and travelled to Bristol. As soon as this was realised, it was arranged for them to fly from Bristol to Faro, their original destination. The passenger was looked after by our team throughout and escorted them to the aircraft.
“The safety and well-being of our passengers and crew is always easyJet’s number one priority. We are currently investigating with the airport and our ground handler at Glasgow how the passenger boarded the wrong flight.
“We would like to sincerely apologise for any inconvenience caused.”
