An elderly Edinburgh couple have expressed their concern at brown water flowing from their kitchen tap.
Terry Kelly, 65 and her husband, who is 74, were disgusted after going to fill up their basin in the kitchen sink at Redhall Crescent, only to realise that the water flowing from the cold tap was a strange browny green colour.
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Terry says that there was no scent coming from the water, but after filling up the basin ten times it did not run clear.
The problem persisted for most of the morning and after speaking with neighbours they realised that they were not the only ones on the street to be impacted.
After two hours the water began to run without the green/brown tinge but instead appeared cloudy and misty when it flowed into the kitchen basin.
The couple say that they tried to contact Scottish Water over the phone but said that they were unable to get through to report the problem.
Terry said: “We tried calling them this morning but we could not get through. Scottish Water supply our water and when we checked it at 10:00am the water was discoloured.
“We had filled around ten basins but the water was still discoloured. The problem had been ongoing for around an hour and a half and neighbours had told us that they had the same issue.
“We checked the water in the kettle from earlier this morning and the colour was ok but it would be good to know what caused it in the first place. It's awful thinking that someone is drinking this.”
A Scottish Water spokesperson said: “Scottish Water are investigating a report of discoloured water in Redhall Crescent, Edinburgh.
“Discoloured water is caused by sediment which naturally builds up over time in water pipes. At times this sediment can be dislodged. This can happen for a number of reasons including a burst on the network, roadworks causing vibrations, or licensed organisations using water from the network.
“We have scheduled a team to attend the site tomorrow and we advise customers that have discoloured water to let their cold water tap run at half pressure until the water runs clear.”
According to Scottish Water discoloured water could have a number of possible causes including: a burst pipe, building works taking place near our network, the fire brigade using or testing hydrants, a company with a permit using a standpipe and plumbers opening toby valves.
More information on this issue can be found on their website: Cloudy or discoloured water - Scottish Water.
