An Edinburgh restaurant has apologised after a customer was left furious at their service while out for a festive meal.
Taking to TripAdvisor to share their concerns, the diner had given a scathing one-star review after claiming they received 'terrible' service and food.
Arriving at the popular city centre Italian two weeks ago, the customer had said that despite a good atmosphere in the run up to Christmas, their experience was not up to scratch.
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Initially upset that a bottle of wine they had ordered was more expensive than they had expected, the review then alleged that the waitress had left in a "huff" after a complaint was made over one of the meals.
Speaking about their dinner, the review said: "The atmosphere was great with Christmas parties, albeit very very busy. I stupidly ordered a bottle of Chardonnay without checking the prices; I did not expect to pay £40, for a £14 bottle of wine.
"The gluten free pasta was inedible as it wasn’t cooked right. I spoke to the waitress who said I should have said earlier when she asked- which was about a minute into eating - she then pulled a face and walked off in a huff. The calzone was also too dry. Would not visit again."
Responding to the claims, Amarone were quick to apologise for the incident, and said they were "sorry" for the experience.
A reply stated: "I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right.
"Please get in touch via our email: customercare@thedrg.co.uk."
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