Edinburgh residents have been left bemused after receiving a phantom confirmation email from Burger King for an order they never placed.
Various confused customers, and even those who have never placed an order in their lives, took to Twitter on Tuesday, August 9, with some even saying their email account received the mysterious message even though they have never ordered from the restaurant.
On Burger King's official Twitter account, dozens of users across the UK replied to their latest tweet with screenshots of the same email, which says "thank you for your order," even though no order was placed. One Edinburgh local said: "Good morning @BurgerKing received the same blank email to separate email accounts this morning. Is this a system error, or has your systems been compromised?"
READ MORE: Edinburgh performer collapses on stage in front of crowd at food festival
Attached was a screenshot of the confirmation email, which arrived at 5am in the morning, saying thanks for your order - but no number or details on what had been ordered. Another user said: "Blank emails this morning for an order not placed? More worrying is that they have also been sent to an email which has never been registered with you? #databreach?"
A third added: "A reminder if any was needed that @BurgerKing has your email address." One user posted an email from Burger King after sending in a query about the mystery email, to which the fast food chain said: "I am sorry that you received an email for an order you did not place. This was a technical error on our end, please disregard the email."
One Edinburgh resident said: "Basically I got this email to my business and personal email address this morning both shortly after 5am - appears I have two accounts must have been for an offer.
"I went onto their website to change my passwords as a precaution and I’ve noticed they are now sending a code for you to log in instead of passwords which is peculiar - so I assume some kind of hack into their system and this is their precautionary measures?"
Various users on Twitter raised concerns that they had never ordered from Burger King or signed up on the app or website. One added: "I never signed up for a Burger King email list in my life."
Burger King confirmed that they are aware of the issue and it was caused by an internal processing error.
READ NEXT:
Scots lawyer John Watt jailed for 10 years over sex abuse against children in the Edinburgh area
Edinburgh primary school has three bikes stolen from shed by thoughtless thieves
Edinburgh local tells of dramatic escape from home after chip shop blaze
Reckless Edinburgh motorbike rider slaloms traffic and pulls stunts on busy road
West Lothian pensioner screams as thief drags her along suburb with car
