easyJet said it is axing a further 400 flights across the UK, with around 40 per day cancelled between now and June 30.
In a message to staff seen by The Guardian, the airline is pre-emptively scrapping the flights to try and overcome staffing issues. EasyJet's chief operating officer Peter Bellew said: “Making these cancellations is not something we take lightly but what’s worse is to cancel our customers’ plans on the day that they are ready to fly."
An easyJet spokesperson said: "Due to the ongoing impact of the challenging operating environment on our daily operations, we have made a small proportion of additional advance flight cancellations for June.
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“We are informing customers in advance to minimise the impact on their plans and provide the option to rebook before travelling or receive a refund, and our customer service hours have been extended to support affected customers." It added: “We continue to monitor the operation closely and take action in advance as needed.”
Birmingham Live reports that Martin Chalk, the general secretary of the British Airline Pilots’ Association, said that the “more notice you give a passenger the better”, as “when airlines get their planning wrong, it is the staff that feel the heat of customers’ dissatisfaction.”
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