An East Lothian grandmother has won her fight with an energy company after they forced entry into her home in a row over an unpaid fuel bill.
Tracey Miller came home to find SSE had forced entry and installed a new energy reading meter. Tracey, 48, owed the firm £690 and claimed she’d reached an agreement to pay the sum in weekly amounts.
But their representatives entered her house while she was out and, armed with a court warrant, replaced her meter with a more expensive prepayment one, reports our sister title the Daily Record.
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Now SSE has paid Tracey £262 compensation, which includes cash to replace refrigerated food ruined due to the meter switch.
They have also agreed to waive the £70 charge for the costs of the court action and accept weekly repayments of £4.40 towards the £690 bill.
Tracey, who has emphysema, said: “I am very grateful to the Sunday Mail. Without your intervention, I don’t know where I would be. It was a shock to come home and realise that someone had been in your home.
“I’ve now received a cheque from SSE, which is more than the £20 they originally offered me.”
Power firms can get a warrant to enter a home and install a prepayment meter if they are owed money.
Tracey’s story raises concerns thousands could suffer the same fate as living costs soar.
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