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Glasgow Live
Glasgow Live
National
Vivienne Aitken

Dying pensioner left in A&E for 24 hours because 'hospital couldn't find her a bed'

A terminally ill pensioner spent 24 hours in accident and emergency because a hospital was unable to find her a bed.

Jacqueline Bolton, who has stage four ovarian cancer that has spread to her lungs, was rushed to the Royal Alexandra Hospital in Paisley after suffering breathing problems at home.

An ambulance arrived within 20 minutes of being contacted by the 71-year-old's daughter Gillian Bell, the Daily Record reports.

Jacqueline, who is receiving palliative care, arrived at A&E a short time later, and remained there for a full day, leaving her family to fear she could die alone unable to get any visitors.

The distressing incident occurred last Tuesday afternoon, and has been condemned by Labour health spokeswoman Jackie Baillie.

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She said: "It is absolutely scandalous that someone who has stage four cancer and has been taken to hospital by ambulance is left waiting to be admitted a day later."

Earlier this week Dr John Thomson, Vice President of the Royal College of Emergency Medicine Scotland, told how data shows there is one excess death for every 82 patients delayed for more than six hours.

The latest figures show 2615 patients were delayed by eight hours or more.

He said: "Each week the urgent and emergency care crisis worsens. Scotland's emergency care system is failing patients who are coming to harm, and failing staff who are overworked, exhausted, and burned out but are left to cover the widespread shortcomings of the health system."

Gillian was told that the family could not visit Jacqueline in A&E - but after the Record contacted the health board, the decision was reversed.

Gillian said: "The hospital told me because of the length of time my mum had been in A&E we could visit her there after all. But they have still to find her a bed."

NHS Greater Glasgow and Clyde said: "We apologise to Ms Bolton and her family for any concern caused at what is a very difficult time.

"While we cannot comment on individual patients, we can confirm that contact is being made with the family to further discuss Ms Bolton's care."

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