Millions of households will start to receive the first half of their £650 cost of living payment from next week.
In an update on its website, the Department for Work and Pensions (DWP) has explained how it will send out the cash.
The DWP is using a computer program to identify everyone on means-tested benefits who is eligible for the cost of living support.
When you're picked up on the system, then the money should be sent to the bank account where you normally receive your benefits.
If you don't receive your payment, and you think you're eligible, the DWP has also explained how to make a complaint.
We explain everything you need to know below.
Is £650 enough to help struggling families? Let us know your thoughts: mirror.money.saving@mirror.co.uk
Who is eligible for the £650 cost of living payment?
The £650 payment is only being awarded to those who claim means-tested benefits - so where your income and savings are taken into account.
This includes:
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Child Tax Credit
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Income-based Jobseeker’s Allowance
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Income-related Employment and Support Allowance
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Income Support
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Pension Credit
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Universal Credit
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Working Tax Credit
When will the £650 payment arrive in my bank account?
You won’t receive the £650 payment in one go, as the money is being split up into two payments.
Those who claim Universal Credit, income-related ESA and JSA, Income Support, and Pension Credit will receive £326 from July 14.
It is expected that payments will arrive in benefit claimants’ bank accounts by the end of July - however, the DWP has warned there could be delays.
DWP minister David Rutley said in response to a written question in Parliament that issuing payments "will be staggered" due to the high volume of people entitled to the payment.
He also warned: "We currently expect the majority of payments to be made by the end of July, there may be potential delays for a small minority of cases due to their unique characteristics."
The second £324 payment is expected to be sent to eligible households in autumn.
Those who claim tax credits will receive their first payment slightly later, with this not expected to be processed until the autumn, with a second payment to follow in winter.
The payments are being issued automatically to eligible households. They are not taxable and will not affect the benefits or tax credits you get.
What happens if I don't get the £650 payment?
If you need to challenge why you haven't received your payment, you should contact the office which pays your benefit.
You'll need to explain that you haven't had your £650 and why you believe you're eligible.
The DWP updated guidance reads: "DWP is using a computer program to identify who should get a Cost of Living Payment.
“If you disagree with this, contact the office that pays your benefit and tell them why you disagree."
I'm not eligible for the £650 - what help can I get?
Not everyone who claims benefits will be entitled to the £650 payment - so it is worth checking what other support you can get.
There is a £150 payment being made to those who claim certain disability benefits and £300 for pensioners in receipt of Winter Fuel Payments.
Every home in England, Scotland and Wales will also receive £400 off their energy bills, spread out over six months from October.
This money is applied to your energy bills and doesn’t need to be paid.
This is in replacement of the £200 "loan-not-loan" that had originally been announced last year by the Chancellor.
The Household Support Fund has also been extended again by another £500million.
You need to speak to your council to see what help it offers and if you’re eligible for support.
