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Dublin Live
Dublin Live
National
Amy Donohoe

Dublin Bus jobs: Clerical officer role available with amazing perks

Dublin Bus has a hybrid job available with amazing perks for the employee.

The largest public transport provider in Ireland is on the hunt for clerical officers who will work on a six month fixed term contract.

The job has the opportunity to get a permanent contract of employment and salary starts at €21,048.71 per annum.

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Employees also have the option of working from home, depending on their location.

Employee duties include:

  • Provide customers with information on service changes, departure times, route changes, fare/ ticket range and prices
  • Provide support for employee travel facilities, employee cycle to work and Visual Display Unit (VDU) requests
  • Monitor social media sites during dedicated hours and respond appropriately and timely to customer queries and comments
  • Acknowledge and reply to all customer queries and complaints with reference to NTA guidelines
  • Daily check and maintaining of bus sign off sheets
  • Dealing with payroll queries on CoreHR systems

Benefits of the job include: enviable level of job security, medical scheme, paid maternity leave, career development, travel subsidies travel, public service credit union, employee assistance programme, education support scheme, sports and social clubs and an excellent pension scheme.

A third level qualification in any business area is desirable and good knowledge of Microsoft (Word; Excel; PowerPoint) is ideal.

Applicants should also have the ability to record, analyse data and generate reports. They should be able to meet deadlines and work under pressure and experience in a similar role desirable.

Anyone interested in the role can apply online here or submit your CV to jobs@dublinbus.ie with “Clerical Officer” in the subject line by Sunday 24 April 2022

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