Dozens of married couples-to-be are heartbroken after their dream weddings were suddenly 'cancelled'.
More than 40 nuptials are in doubt after TUI reportedly lost a contract with a hotel on the Greek island of Kos.
Holiday Village Atlantica suddenly vanished from the travel company's site leaving scores of big days up in the air and couples worrying where their money had gone.
They were allegedly told their bookings were "void" and demanded answers.
TUI has now confirmed to the Mirror it will be launching a new resort on the same island and bookings made for 2023 will still go ahead on the same dates.
However, some couples are still waiting for clarification.
They are concerned that extra charges maybe added on and are considering cancelling altogether to avoid the hassle.
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Mum-of-two Emily Dabinett said: "A part of me just doesn’t want to get married anymore, I just want to know what’s happening and get my money back.
"It’s put a downer on things. Another part of me thinks, I have waited for eight years for this and I want to do now. It’s a sad situation.
"I just want some answers and clarification."
The 23-year-old, from Welshpool, Powys, has been with fiancé Oliver Hughes, 24, since school and they forked out £10,000 for their wedding.
They are due to tie the knot in October next year.
But last month Emily tried to book for one of her friends to stay at the hotel and couldn't find the website anywhere.
She found the hotelier on Facebook and claims they told her "their contracts with TUI had ended and all bookings were void".
Emily said they then contacted the holiday firm and were told this was not correct and they are still "negotiating" a deal.
She contacted the wedding planner and is still waiting for a consultation.
Going online, Emily has managed to find over 40 brides-to-be in a similar situation.
This includes Danielle Connor who is due to get married to partner Rhydian in May next year.
The 27-year-old nursery manager, from Caerphilly, said 50 guests are already booked at the original hotel.
After booking with TUI in November last year she said a virtual meeting with a wedding organiser last month didn't happen.
"We had no correspondence from them at all," she said.
"At that point, we kind of knew that something was not right. We noticed on Google that the hotel said it was permanently closed.
"I contacted the TUI store and they reassured me that it was due to the winter period that they were closed.
"But it wasn't even allowing any other of my guests to log on and book at the hotel.
"That's when I started to get really concerned," she added.
TUI has told the Mirror its new Holiday Village will be located along the south coastline of Kos, near Kardemena beach and just a 15-minute transfer from the airport.
A spokesperson said: "We know how important weddings are to our customers and we want to reassure all those who have booked weddings through TUI to the Holiday Village Atlantica that both the holiday and wedding will go ahead on the dates booked in our new Holiday Village.
"We would like to assure customers that they will have a fantastic Holiday Village experience with all the great Holiday Village facilities and entertainment we are famous for delivering.
"Our customer services teams are in touch directly with those who have bookings to discuss all options, prioritising our wedding bookings who will be contacted within the next seven days.
"We’d like to apologise for the delay in communicating this change to our customers whilst we were working through the finer details and legalities with our partner Atlantica."
