Shocking footage shows the moment a delivery driver throws a woman's parcel and delivery slip in the air - and leaves without knocking her front door.
Port Talbot resident Jorja Hunt, 24, was expecting a tasty food delivery box from HelloFresh to be delivered to her home some time yesterday morning, WalesOnline reports.
However the delivery driver, who appears to work for DPD parcel delivery service, was caught on camera leaning over the front gate and throwing her parcel at the door.
He was then caught chucking the delivery slip on the ground before walking off.
The footage, which has been blurred for legal reasons, was caught by Jorja, a makeup artist and nail technician, who installed motion-activated security cameras outside her property a few months ago.
The footage was recorded at 8.08am on Wednesday and Jorja received a notification someone was at her front door.
She said: "I've got a security camera above the front door and it's motion-activated.
"I got a notification on my phone at 8.08am that someone was at my door and I saw the video.
"I was expecting to be home for the delivery, but I'd had to go out briefly.
"Fortunately, my neighbour saw the package on the floor and took it in for me, but he [the delivery driver] just threw it there and left it. He didn't even knock."
Jorja's parcel was a food recipe box from HelloFresh and cost around £33.
Whilst the parcel wasn't especially valuable, she said she fears that if the driver delivered her box in this way, he could have damaged her items and could damage other peoples' parcels, which could be worth much more.
She said: "I've been having HelloFresh deliveries for two months, I've always enjoyed them, but you have to book them in advance.
"I actually changed the delivery day as I was meant to be in [but had to pop out] - but he didn't even try the front door. Luckily, HelloFresh are very good with their packaging, but if it was something else [it could have been damaged]."
A spokesperson for DPD said: "At DPD we take customer service and the behaviour of our people very seriously indeed. Clearly, the behaviour here falls a long way short of what we expect from our drivers.
"We are carrying out a full investigation and will take action, as appropriate. We will also be making a full apology to the customer."
