A dad found his missing luggage on a truck at the airport after returning from a dream TUI holiday.
Peter Mowbray had jetted from Manchester Airport to Marrakech on August 1 on a 'holiday of a lifetime' to celebrate his 30th wedding anniversary with his wife and son .
The trip saw the trio take on unforgettable experiences including a hot air balloon ride across the deserts of Morocco and visiting the second highest waterfall in Africa, Lancashire Live reported.
The 55-year-old's big holiday was tarnished when his luggage - containing all of his clothes and a number of items belonging to his wife and son - never arrived.
For the week-long holiday, Peter washed his one pair of underpants daily and claims he was left "abandoned in Morocco with nothing" by TUI.
He intentionally used a pink polka dot suitcase so that it would be easy to find.
After landing in Morrocco he discovered his was the only bag on the flight not to arrive. It contained Peter's wife's dresses, clothes for events and dinners, as well as the dad's essential day-to-day holiday clothes.
At the time, Peter was wearing a tie-dye t-shirt and a pair of denim shorts, both of which were all he had for the remaining holiday.
"That's all I had and the case didn't come out, the case hadn't come out, there was no one to talk to with answers, the coach had gone," he said.
"Over the week, I was constantly washing. I did get a couple of T shirts but they weren't the t-shirts that I would normally buy.
"It got a bit desperate every day. I was I was asking the reps and the resort but their hands were tied.
"There's only so much washing of the same clothes you can do and being being creative.
"I had to wear the same shirt every night, I washed it by hand and hung it out to dry. I was embarrassed, it was a really nice hotel and I didn't want to seem to wear the same clothes every day."
TUI had told Peter he would be sent his luggage while out in Marrakech, but it never arrived.
Instead he located it by chance after arriving back in the UK a week later
At Manchester Airport Peter says he saw a man with a trolley which had his pink polka dot suitcase on it.
"I ran over to it excitedly and said 'that's my case'," he continued. "It looked like it had been dragged in the field by a tractor."
Peter says while the contents of his bag all remain sealed up inside, it was without a security tag and there was no sign of it having been searched ahead of his departing flight.
"It had stayed in Manchester, despite them telling me they could not find it," he added.
"All I ask from people is that they're honest. We paid a lot of money for this holiday and it was meant to be a holiday of our dreams. It was severely tarnished."
Since arriving back in the UK, TUI have offered £75 in compensation to Peter, equating to £25 per day for the missing bag.
He added: "We're not after compensation, we wanted people to know that TUI had told us lies while we were on holiday.
"They told us they couldn't find the bag and when they do, it will be on the next available flight. They did tell me several things, just the things I wanted to hear.
"I had multiple communications from the UK from various TUI agents. Not one took ownership of it.
"I want them to explain why they lied to me and why they left me on holiday in a resort that my wife spent thousands of pounds on with no clothes.
"It's easy for them to say, he's reunited with his case everyone is happy, we trusted them with our personal belongings.
"When we put the bags on the weighing scales at Manchester Airport and waved goodbye to it, I was trusting TUI with my suitcase.
"They are responsible for my luggage from the moment that happens. I am more angry at the sense that they told me lies.
"I thought they were an honest company and we fly away quite a lot. And I've never had this problem with any other airline."
TUI has been contacted for comment.
