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Wales Online
Wales Online
National
Stephen Hurrell

Customers warned of Virgin Media price increase deadline - here's what to do

Virgin Media customers will be hit with an average price increase of £56 per year after the company announced increased costs from 1st March.

It is the second time Virgin Media has announced higher prices in the past two years and an industry expert has warned customers time is running out to beat the price increase and save on household bills.

The price increase will impact customers who use Virgin Media TV, broadband and phone packages but there is some good news for those who have a Virgin Media contract and wish to save on the average £4.30 per month price increase. Virgin Media does allow you to cancel your contract if you are not happy with the price rise.

Customers can also contact Virgin Media to renegotiate their contract with a deadline of 15 February to contact them and switch without any cost.

A Virgin Media spokesperson had this to say about the latest annual price increase: "While we recognise a price change is never welcome, with rising costs and our customers using their services more than ever, we are reviewing our pricing to fuel further investment in our network and services, both now and in the future.


“We’re committed to providing brilliant services and excellent overall value, and consistently give our customers more for their money than anyone else.”

You can contact them here.

For those who are renegotiating their deals they may want to take advantage of rival offers.

Sky has revealed the cheapest Sky Q deal ever to give customers a way to lower bills in January. The Sky Q box is available for £31 for the first time, the cheapest it has ever been, but it does come with some catches.

The deal gets access to 200 plus free-to-air channels and Superfast Broadband of 59mbp/s under the deal but it does not include setup costs and does not include every Sky channel. C

The package includes:

  • 200+ free-to-air channels, apps, plus the facility to record
  • Superfast Broadband with average speeds of 59Mb/s
  • Sky Pay As You Talk - where customers only pay for the calls they make

BT is giving away access to Netflix for six months as part if its TV and broadband January sale deal.

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