Get all your news in one place.
100’s of premium titles.
One app.
Start reading
The National (Scotland)
The National (Scotland)
National
Rebecca Newlands

Couple 'told to fly via Spain' to get from England to Glasgow

A couple travelling to Glasgow from England were 'told they would have to go via Spain' after their flight was cancelled. 

Carly Wilkinson, 22, and her partner Reece Pollock, 23, spent a week in Majorca and were flying home to Glasgow from Palma Airport with easyJet.

However, a simple flight home soon developed into a 27-hour 'disaster' when their flight was cancelled and they had to fly to Bristol.

Carly told LadBible: "They said we could pay £600 for flights with another airline and when I asked what if people couldn’t afford that, the staff just shrugged.

"I arranged a flight home via Bristol through their app but we had to wait about at the airport till 2pm."

Once they arrived in Bristol, Carly and Reece then found out that their alternative Glasgow flight had been cancelled. 

The couple says the airline then told them that they could be flown home via Alicante, meaning they would be returning to Spain.

Carly, from Edinburgh, said: "They said they could fly us back to Glasgow but we would have to go via Alicante in Spain, where we had just come from.

"We couldn’t believe it – we had been travelling for hours and just wanted to get home. We didn’t want to end up stranded in Alicante."

After refusing the offer, the pair then say easyJet then agreed to pay for a six-hour 400-mile taxi trip back to Glasgow along with eight other passengers.

Carly said: "There were 10 of us in the same situation so we stuck together and eventually easyJet agreed to send us via taxi back to Glasgow.

"We had a lovely holiday but it was totally ruined by the disaster we had getting home.

"After the longest journey home, we then had to pay another £50 for a taxi back to Balloch to collect my car.

"We slept on the floor in the airport and easyJet didn’t offer us any vouchers towards food."

The airline has since issued the pair £100 in expenses.

An easyJet spokesperson said: "We did all possible to minimise the impact of the disruption.

"They transferred to an alternative flight to Bristol where we arranged a car transfer to Glasgow due to their onward flight also being cancelled as a result of air traffic control restrictions.

"We understand the difficulty this will have caused and we are contacting the couple to apologise for their experience and reimburse them for their expenses."

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.