Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Glasgow Live
Glasgow Live
National
Linda Howard & Abbie Meehan

Cost of living payment worth £326 reported 'missing' by 161,000 people last month

Over eight million people who claim means-tested benefits from the Department for Work and Pensions (DWP), and HMRC have received the first part of their £650 cost of living payment.

This cash boost, worth £326, was due to be paid between August and September, and the second half, worth £324, will be paid in November to those on DWP benefits.

The Daily Record reports that those on Tax Credits will receive the second payment 'shortly after' the DWP claimants.

READ MORE - Warning issued to smokers who drive as Highway Code rule could land them a fine

However, in response to a question from Martyn Day MP about an assessment of the “effectiveness of the facility” on the GOV.UK website for reporting a missing cost of living payment, the DWP revealed that over 161,000 people have contacted them to inform them that they didn't receive a payment.

However, Minister of State for Disabled People, Work and Health, Victoria Prentis MP, pointed out that this “does not necessarily mean that payments have been missed” and highlighted how “many enquiries made through the GOV.UK form are resolved by payments being subsequently made as planned."

Ms Prentis responded: “We do not have specific measurements of effectiveness in place in relation to the missing payment form on Gov.uk.

“However, over 161,000 people have contacted the Department through this channel throughout August and September. We have a team in place that has responded to over 90% of these queries to date.

“This does not necessarily mean that payments have been missed. Many enquiries made through the GOV.UK form are resolved by payments being subsequently made as planned.

“In some cases, on further investigation of an enquiry, it may be found that the claimant had no entitlement to a £326 Cost of Living Payment.”

So, how do you report a cost of living payment as missing? Here's what you need to know.

How to report a missing cost of living payment

These are the following payments you can report as missing from your account, if you were entitled to them:

  • £150 Disability Cost of Living Payment
  • £326 Cost of Living Payment for a low income DWP benefit or Tax Credits

You will need your National Insurance number to report a missing payment. Report a missing cost of living payment on GOV.UK here.

READ NEXT:

Lewis Capaldi praises Glasgow restaurant for 'best curry you'll ever have'

Nicola Sturgeon confirms Scottish families to get cash boost before Christmas

Glasgow in for 'shift in weather' with wind and rain showers to come

B&M shoppers praise 'bargain' dual air fryer £100 cheaper than Ninja

Scottish bank holidays 2022 and 2023 confirmed - full list

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.