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Nottingham Post
Nottingham Post
National
Karen Antcliff

Cost of Living help with up to 90% off water bills declared for some customers

Nottingham and Nottinghamshire residents could be eligible for up to a 90% reduction on their water bills. Severn Trent and Anglian Water have both committed to providing discounts to some customers with Severn Trent saying that it is offering a whopping top end figure of 90% discount for some while Anglian puts its top amount at 50% off bills.

Earlier this month Anglian Water announced that it would be providing an additional £135 million in funding for discounted tariffs for low income households. There are rules attached to this provision, put the announcement meant that some of its users would slash their bills by up to 50%.

Severn Trent launched its own new initiative to save customers cash. A Severn Trent spokesperson told Nottinghamshire Live: “For the last 10 years, our bills have been the second lowest in the country at around £1 a day, and they compare very favourably with other utility bills. But we know that many of our customers are struggling with the rising cost of living, which is why we increased our Big Difference scheme by an additional £30 million earlier this year to help a further 100,000 customers reduce their bills by as much as 90%".

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The spokesperson continued: "The threshold for accessing this scheme has now been changed to help even more customers, and in total, we’re aiming to support 315,000 of our most vulnerable customers by 2025.”

Here's what you need to know

Anglian Water

If your supplier is Anglian Water you can save up to 50% on your bills. You need to be on a water meter, or paying measured charges, and undertake an affordability assessment including providing proof of your household income. The company says that it will use the information you supply to create an "Extra Care Assessment to build a package of support that fits you best".

Who to contact: If you think you could be eligible, speak to Anglian Water on 0800 232 1963 or apply online.

Severn Trent

If your supplier is Severn Trent Water then the discount could be even higher. The firm is offering up to 90% discounts to eligible customers based on their income. As a guide, you have need to have a household income of less than £18,278, excluding benefits, and will need to provide evidence of this to the water company.

Who to contact: If you think you might be eligible visit Severn Trent's Big Difference Scheme webpage and apply online. You'll need to register first and then provide relevant details but the company says: "If your household income is low, you may be entitled to a big reduction. If eligible for the scheme, you could receive up to 90% off the average Severn Trent water bill".

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