Those who have found themselves a good contract may notice that after a while prices begin to skyrocket.
That's typically because their contract is finished, and they have been automatically moved to a more expensive plan. While these contracts typically cost much more, they can be avoidable with a little bit of haggling.
HullLive journalist Sam Cooper has recently shared that he reduced his Sky Q TV package, including multiroom, and Sky's Superfast Broadband bill from £109.50 to £73.50 a month, saving him almost £600 on his bills.
Writing for the publication, Sam explained: "I have been a Sky customer for six years now and knew my contract was about to come to an end. For us loyal customers, sadly, that usually means one thing - a huge price increase.
"My contract price was £76.50, which included the full Sky Q TV package, including multiroom, and Sky's Superfast Broadband. When I checked my future bills, this was due to jump to a truly eyewatering £109.50 once the contract came to an end and all of the marvellous offers loaded onto the account came to an end."
He added: "It is something I am well aware of and prepared for at the end of each 18-month contract."
Sam added the latest email told him his offers would continue and he 'wouldn't need to do a thing'. But the projection of future bills showed a monthly increase that would add up to almost £600 over the next 18 months.
Sam says over the six years of being a customer with Sky he always makes sure to contact them when the renewal date comes up.
He added: "I went through to the cancellation department, and explained, just like I do every 18 months, I wanted to leave due to new customers getting better offers.
"I was then thanked for my 'loyalty' and asked where I had seen the new customer offers. I explained on the Sky website - make sure you log out of your My Sky account so you can see them.
"The agent asked for some time to look at my account. He then not only matched the new customer price, he beat it and saved me what would have been a £33 a month increase.
"A 15-minute phone call has saved me £594 over the duration of the new 18-month contract. Sky certainly isn't alone with the offers expiring at the end of a contract. Insurance companies are also in the same boat and while there is nothing legally wrong with it, I am fortunate to be wise to it and willing to invest 15 minutes of my day yet again in another 18 months."
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