Charlotte Dawson has spoken about her 'nightmare' experience travelling to Mallorca from Manchester Airport. The mum-of-one has headed off on holiday with her fiancé Matt Sarsfield and their toddler son Noah.
Model Charlotte, the daughter of the late Manchester comic Les Dawson, has now vowed to 'never fly from Manchester again'. She shared a video clip on her Instagram Stories of a long queue at the airport on Saturday morning (May 28) saying: "Oh this is fun at 4am."
Charlotte, 29, shared video of herself keeping Noah entertained as they waited. And later posting a picture of her sleeping son in his pushchair she wrote: "Cherub was such a good boyo. Wow that was horrific. Manchester airport is a nightmare."
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The reality star went on to share footage from the plane as they waited more than two hours for their Tui flight to take off. She shared clips of Noah, who the couple welcomed in January last year, meeting fellow passengers and shared the adorable moment he made friends with a little girl seated nearby.
There was applause, and Charlotte encouraged her son to join in the clapping, as they were finally ready for take-off. "Finally we are off!! Been delayed for two hours on the the plane wow," she typed.
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Charlotte also posted a video of herself cuddled up with Noah in her seat as she grabbed a nap "2 n half hours sat on a plane and still not set off. I will never fly from Manchester again," she wrote.
And Charlotte said: "Finally arrived safely in Mallorca babaayyyy.. after our nightmare from hell journey and obvs had no sleep stressing last night having to be at the airport for 3am. so trying to have a nap and matthews disturbing me.. ffs idiot.. cryin at my face hahahaha."
Finally she shared a photo of the couple celebrating by clinking glasses of bubbly. "Ching chuffin ching @matt_sarsfield," she wrote with a celebrating emoji.
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TUI passengers flying from the airport’s terminal two on Saturday morning (May 28) said they faced ‘hours’ of queuing to drop off luggage before being able to queue for security. At some points, customers said some of the queues stretched as far as the sky tunnel escalators outside the entrance to T2.
TUI said the airport is currently very busy due to the start of the May half-term and TUI team members were ‘working hard to check everyone in. They have urged passengers not to show up too early for flights. A TUI spokesperson told the M.E.N that Manchester Airport was currently very busy due to the start of the May half-term and TUI team members were ‘working hard to check everyone in’ and ‘doing everything we can to limit any queues.'
On Friday (May 27), TUI released a statement apologising for those affected by flight delays. In the statement, TUI said: “We would like to apologise to some of our customers who have experienced flight delays in recent days. As the UK’s biggest holiday company, our priority is to take customers on holiday safely.
"We continue to work closely with our airport partners to monitor the situation and continue to provide the best possible holiday experience for our customers. We are doing everything we can to limit any flight delays, which can happen from time to time for various operational reasons.
"On the rare occasion flight delays do take place, we will do everything we can to support our customers, through direct communications and providing overnight accommodation and transfers where needed, as well as meals and refreshments. We’d like to remind customers not to arrive at the airport too far in advance of their flight, as this can contribute to terminal queueing delays.
"Standard check-in opens at least two and a half hours before departure time for short and mid-haul flights, and at least three and a half hours before departure for long-haul flights. At some airports, we are able to offer day before bag drop and self-service bag drop. You can find more information about these services, as well as our advice for making your airport experience as smooth as possible here.”
Manchester Airport said they cannot comment on individual operator's queues and there are no issues with security queues today. The airport issued a similar statement about advising people not to arrive earlier than three hours for their flights. A spokesperson recently said: “The airport is asking passengers not to come any earlier than this because they will not be able to check-in with their airlines, which could cause unnecessary waits in the terminals. Leaving a three-hour window will enable people to pass through security and make their flights."