Charlie Bird thanked staff in one bank after he experienced a "distressing" incident that led to him "crying uncontrollably."
The journalist and Climb With Charlie organiser was diagnosed with Motor Neuron Disease (MND) two years ago, and has shown his resilience despite losing the use of his voice as part of his debilitating illness.
After visiting a Bank of Ireland branch recently, Charlie recalled how he got emotional, RSVP reported.
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Posting to Twitter, the 73-year-old said: "I just want to thank the two female staff members in the Bank of Ireland branch in Wicklow this morning who helped me with a problem I had. I cried uncontrollably for almost a half an hour with them. They were great."
He described his crying as "distressing" and said: "I just can't stop."
In a show of support, Bank of Ireland wrote back: "Hi Charlie. Thanks for your tweet and we appreciate your kind feedback. We will pass this on to our colleagues in the Wicklow branch. Take care, Declan."
A number of individuals rallied in with their support for the Sandymount native following his incident in the bank.
"I am so glad the two ladies helped you today @bankofireland Wicklow," wrote one follower.
Another said: "Crying is a form of release. Everyone is happy to help and support you no matter what Charlie. You have been there for so many others and now is the country’s turn to be there for you. Stay strong."
Charlie delivered a devastating health update several days ago, informing followers and the public that his disease has gotten much worse.
Despite the setback, the much-loved retired broadcaster said he is not "giving up his fight."
“To be very honest in the past week my own health has taken a turn for the worse.
“While I can, I want to extend the hand of friendship, so on the first anniversary of Climb With Charlie, the first weekend of April, I would love if everyone would light a candle," he said.
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