CENTER Parcs has U-turned on a decision to kick guests out on the day of the Queen’s funeral following backlash from guests.
The holiday firm had previously announced that customers would be chucked out at 10am on Monday September 19 for 24 hours.
However, after receiving numerous complaints, the company said it would allow guests on “longer duration breaks” to remain on site.
The five sites will still close at 10am on Monday, meaning there will be a reduction in the facilities available.
A 17% refund of the lodge cost has been offered by Center Parcs to customers affected.
In a statement, the holiday firm said: “Like many businesses we have taken the decision to close all our UK villages on Monday September 19.
“This decision was taken as a mark of respect and to allow as many of our colleagues as possible to be part of this historic moment.
“We have contacted all the guests due to arrive on Monday September 19 and offered them a number of different options. Our villages will be open to welcome guests on Tuesday September 20.
“The vast majority of guests are either due to arrive or depart on Monday September 19.
“We have however reviewed our position regarding the very small number of guests who are not due to depart on Monday and we will be allowing them to stay on in our villages rather than having to leave and return on Tuesday.
“The villages will still remain closed on Monday and we will be offering a discount for the lack of facilities available on that day.”
Center Parcs’ five UK sites are located in Suffolk, Wiltshire, Nottinghamshire, Bedfordshire and Cumbria.
Mourning guidance from the Cabinet Office says: “Depending on the nature and location of their business and the tone of planned events, some businesses may wish to consider closing or postponing events, especially on the day of the state funeral, however, this is at the discretion of individual businesses.”
