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Chronicle Live
National
Sonia Sharma

Center Parcs closing for Queen's funeral - here's what guests should do

Center Parcs has announced that all of its UK villages will close for one day to mark the funeral of Queen Elizabeth II.

The late monarch's funeral is to take place on Monday, September 19, which has been declared a bank holiday. A number of retailers and businesses have already said they will remain closed on that day.

Now Center Parcs has confirmed its resorts will close and the firm has provided details about what guests should do. Anyone planning to attend one of its sites is being asked not to travel there on Monday.

Read More: Sainsbury's, Morrisons, Aldi and Waitrose announce stores will close to mark Queen's funeral

Guests will be welcomed back on Tuesday. And they will be able to get a refund or discount. More details have been provided below.

In a statement, Center Parcs said: "Following the announcement of the date of the funeral of Queen Elizabeth II, we have made the decision to close all our UK villages on Monday 19 September at 10am as a mark of respect and to allow as many of our colleagues as possible to be part of this historic moment.

"Guests who were due to arrive on Monday 19 September should not travel on this day, though we will reopen on Tuesday 20 September and be ready to welcome our guests then. All impacted guests will receive an email from us today. Please visit our website for additional information. We hope our guests will understand our decision to support our Queen on her final journey."

Center Parcs has put together a Q&A to explain what options guests have. We have listed the main questions below. For more information, visit their website here.

I’m due to arrive Monday 19 September for four nights. What can I do?

Please do not travel as all our UK villages will be closed on Monday 19 September. We’ll reopen to welcome guests on Tuesday 20 September for guests to enjoy three nights with us (Tuesday to Friday).

Will Center Parcs offer a discount as my break is a night less?

Yes, if you wish to continue with your break and arrive on Tuesday for three nights, we’ll automatically apply a discount, details of which are included in your email.

I’m on a 7-night break, what will happen?

We have emailed all guests directly who are impacted with the options available.

Can I cancel my break?

Yes, you may cancel with a full refund.

Step1 - For a full refund on any prebooked activities and restaurants please cancel these via your Center Parcs account

Step 2 - To cancel your break kindly complete this form and we’ll automatically issue a refund back to the last card you used to pay for your booking.

I’m due to arrive Friday 16 September, can I watch the funeral before I leave on Monday?

No, our villages will close at 10am on Monday 19 September and we’re asking all guests to depart by this time.

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