From arranging a framed photograph of Lewis Capaldi to be put into their room to queries about the exchange rate to convert English pounds to Scottish ones, these are just some of the bizarre requests staff at a popular hotel chain in Glasgow have been asked over the past year.
One of Scotland’s largest hotel chains, Travelodge, has revealed the hilarious, intriguing and downright bizarre customer requests their hotel staff have received during the last 12 months.
With staycations more popular than ever and people being able to get out and explore the country again after the pandemic, thousands of guests have passed through the five Travelodge hotel doors in Glasgow.
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This customer flurry has also resulted in Travelodge hotel teams across Scotland receiving an influx of interesting requests and questions from their customers during their stay. Topics have ranged from place names, local dishes, customs and traditions to random requests.
This year’s audit revealed that one guest at Glasgow Govan Travelodge thought 'Neeps and Tatties' was a show they could go and see, and not a delicious meal, while another guest at Glasgow Queen Street Travelodge requested a framed photograph of Lewis Capaldi to be placed in their room.
Even more bizarrely, a customer at the Glasgow Airport Hotel was confused about Scottish currency, asking what the exchange rate was to convert English pounds to Scottish ones.
Another asked the receptionist at Ayr Travelodge if they could deep fry a box of Mar Bars for them to take back to America as a gift for a friend.
Travelodge Spokeswoman, Shakila Ahmed, said: “Following a very difficult two years, holidaymakers have taken full advantage this year to enjoy everything they have missed during the pandemic and this includes holidays and business trips. We have experienced a significant increase in bookings across our 41 Travelodge hotels in Scotland this year, with holidaymakers taking more short breaks and turning a concert or sporting event into a Minication.
"Also with more Britons holidaying on British shores than ever before our hotel teams in Scotland have also received a high volume of interesting requests and questions especially around Scottish attractions, locations, local dishes, customs and traditions.
"Where possible, our hotel teams will go above and beyond to help customers as they relish a good challenge. However, there are some requests beyond their control such as getting ordained to officiate a wedding at Stirling Castle, catching a Cullen Skink, organising for a family to feed the wild haggis and arranging a visit from the Loch Ness Monster.
Listed below are the top 5 most interesting and bizarre customer requests received by Travelodge hotel teams in Glasgow and the surrounding areas during the last 12 months.
Request |
Hotel |
| |
|
Can you deep fry a box of Mars Bars for me so I can take them back home to America as a gift for a friend? |
Ayr Travelodge |
| |
|
Can you book us tickets to see the Neeps and Tatties, we have heard they are very good? |
Glasgow Govan Travelodge |
Can you put a framed photograph of Lewis Capaldi in our room? |
Glasgow Queen Street Travelodge |
What is the exchange rate to convert English pounds to Scottish pounds? |
Glasgow Paisley Airport Central Travelodge |
Can you arrange for us to swim with the dolphins at 2.30 this afternoon? It is an anniversary present for my husband. |
Helensburgh Seafront Travelodge |
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