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Wales Online
Wales Online
Entertainment
Nathan Bevan & Aaran Lennox

Cafe owner's brutal response to customer's scathing TripAdvisor review of two cups of tea

A cafe boss branded an angry customer a "wet wipe" after leaving a scathing rant on TripAdvisor regarding the cost of a brew.

Darren Randle, who owns the Coast Cafe in Rhos-on-Sea, dubbed the two star review "a crock of sh**" when the person complained about the £3.40 price tag for a couple of cups of tea.

Posted online on January 22 the customer, who calls themselves 'lenlenlena', moaned: "Called in today to get two takeaway teas. What an experience, not in a good way.

"Tea was hot water and milk with little sign a tea bag had been in it - all for a sum of £3.40 for two cups."

Read more: TripAdvisor reviewer criticises Welsh lake over lack of McDonalds

According to The Daily Post, the review continued: "Having a laugh - appalling.

"More fool me for paying it. First and last time to this cafe."

But Randle, whose premises scores an overall ranking of four-and-a-half out of five on TripAdvisor and is ranked number one out of a total of 24 nearby eateries, was quick to defend its good reputation.

The review was pretty scathing (TripAdvisor)

Noting the customer had also posted several scathing write-ups on other businesses in the area, he replied: "I've never heard such a crock of s***.

"Firstly, it's £3.60 (not £3.40) and we hardly get bad reviews.

"People like me and my staff work bloody hard but obviously can't please a wet wipe like you.

"Hope you find what you're looking for in your life and stop taking your troubles out on hard working businesses.

"Lots of love," he added before signing off with a kiss.

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