A cabin crew member screamed "I am not your servant" at an angry passenger in a blazing row over in-flight meals.
The argument erupted on an IndiGo plane from Istanbul to Delhi, and allegedly left cabin crew "crying".
A video, filmed on December 16, shows the air hostess and passenger yelling at one another.
It is understood the man had pre-booked a sandwich, but later requested a different meal which did not appear to be available, leading to tensions becoming heated.
A row then ensued, in which the air hostess shouted: "You are pointing fingers at me and yelling at me. My crew is crying because of you!
"Please try to understand, there is a cart and counted meals [...] we can only serve what you ordered."
The disgruntled passenger shouted back "why are you yelling?" - to which the crew member responds "because you are yelling!"
Another crew member then holds her by the arms in an attempt to diffuse the situation.
The air hostess continues: "I am peacefully listening to you with all due respect - but you have to respect the crew as well."
The situation escalated as the passenger demands the air hostess "shut up" and tells her: "You are my servant."
Infuriated, she responds: "You shut up! I'm sorry, you cannot talk to me like that."
She later yells: "I am an employee - I am not your servant."
A spokesperson for IndiGo said customers' comfort "has always been a top priority".
They told the Mirror: "We are aware of the incident that took place on flight 6E 12 from Istanbul to Delhi on December 16, 2022.
"The issue was related to meals chosen by certain passengers traveling via a codeshare connection.
"IndiGo is cognizant of the needs of its customers and it is our constant endeavor to provide a courteous and hassle-free experience to our customers.
"We are looking into the incident and would like to assure that customers' comfort has always been our top priority.
"We are committed to providing the best experience at all times."
