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Buttigieg Defends Passenger Protections Against Airline Criticism

Delta Air Lines CEO Ed Bastian talks at the new Terminal C at LaGuardia Airport on Oct. 29, 2019 in New York. (AP Photo/Mark Lennihan, File)

Transportation Secretary Pete Buttigieg responded to criticism from airline executives regarding the Biden administration's regulations on the industry. Buttigieg defended the new passenger-protection rules, highlighting the broad public support they enjoy and emphasizing that they are here to stay.

Buttigieg's comments came after CEOs of major airlines expressed hopes for a more business-friendly approach under the incoming administration. Despite airline executives' concerns, Buttigieg stressed that passenger protections, such as automatic cash refunds for canceled flights, are essential and widely endorsed by the public.

The Secretary pointed out that some airlines have continued to generate significant profits despite the enhanced consumer protections. He cited Delta Air Lines, which has remained highly profitable even with the new regulations in place.

However, the airline industry has pushed back against several consumer-protection measures introduced by the Biden administration. Airlines have opposed transparency requirements on fees and are resisting a current inquiry into frequent-flyer programs.

In response to airline CEOs' criticisms, Buttigieg highlighted the Department of Transportation's enforcement actions against airlines for service disruptions. He referenced a $140 million settlement with Southwest Airlines and an ongoing investigation into Delta's flight cancellations.

Buttigieg urged airline executives to prioritize passenger well-being over regulatory concerns, emphasizing the importance of maintaining strong consumer protections in the industry.

As the debate between the government and airline industry continues, the future regulatory landscape for airlines remains uncertain, with differing perspectives on the balance between business interests and passenger rights.

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