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Fortune
Fortune
Alan Murray, Nicholas Gordon

Business is again more trusted than government or the media

(Credit: Getty Images)

Good morning. 

I’m in Davos, Switzerland, this morning, where the World Economic Forum is getting underway. The 2,800 participants (with thousands more hangers-on) include CEOs from the world’s largest companies, as well as government leaders such as President Volodymyr Zelensky of Ukraine, Premier Li Qiang of China, President Emmanuel Macron of France, and Secretary of State Antony Blinken from the U.S. Four big topics define the agenda—the economy, the climate transition, the AI revolution, and geopolitics. But it’s that last one that is likely to dominate, given rising tensions in the Red Sea and the escalating war of words over Taiwan.

“Rebuilding Trust” is the official theme for the week. In keeping with that theme, PR guru Richard Edelman this morning will release his annual Edelman Trust Barometer, based on an online survey of 32,000 people around the world. CEO Daily got an early look and found it shows once again that business is more trusted than governments, NGOs or media. Survey respondents in every country except Saudi Arabia and Singapore said that business was both more competent and more ethical than government and media. I’d argue that’s evidence that the increased business focus on people and planet over the past dozen years—while perhaps not popular with Republican politicians—has had a positive impact on public opinion. Trust in business in the 21 countries monitored has risen from 48% in 2012 to 61% today.

The Edelman data also shows that trust is generally in short supply in most developed countries, relative to developing countries. China, India, UAE, Indonesia, Saudi Arabia and Thailand top the trust list, with overall scores of 70% or higher. At the bottom of the list are the U.K., Japan, Argentina, South Korea, Germany, and the U.S., whose scores were 46% and lower. That gap is a challenge for those who believe trust is necessary to deal with the tough policy issues raised by AI and climate change, among others.

Separately, I had the chance yesterday afternoon to walk the Davos Promenade, which in normal times is lined with boutiques, but this week each year is massively rebuilt to house dedicated event spaces for a who’s who of business service companies—IBM, PwC, Salesforce, SAP, Cisco, Qualcomm, Accenture, Deloitte, C3.ai, Cognizant, Wipro, Workday and many others. This year, the largest storefront is devoted to Neom, the showcase city being built from scratch in Saudi Arabia that promises “an opportunity of unprecedented scope for sustainable living, technological innovation, and human progress.” As always, the Davos street-scape shows where the money is.

I’ll be reporting from Davos for the rest of the week. There’s always more talk than action here, but it provides a unique opportunity to take the pulse of the global business elite. Fortune will assemble 80 CEOs for a working dinner on Thursday to discuss opportunities and challenges in the year ahead. Amazon CEO Andy Jassy will kick off that conversation, and I’ll report back on Friday.

Other news below.


Alan Murray
@alansmurray

alan.murray@fortune.com

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