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Daily Mirror
Daily Mirror
Business
Ruby Flanagan

Brits have ONE day left to use energy support vouchers worth up to £400 - how to claim

Brits only have one day left to cash in energy support vouchers - as after midnight on Friday, they will become worthless.

Households on traditional prepayment meters were given energy discounts totalling £400 as part of the Government's Energy Bill Support Scheme between October last year and March.

These were given in the form of six vouchers - one per month - which needed to be claimed at someone's usual top-up point.

These vouchers were worth either £66 or £67.

However, these vouchers expire on Friday, June 30 at 11:59pm and after this date, you will not be able to use the vouchers to get money off of your energy bills.

This is because energy firms have been ordered to return all unused funds immediately after the end of the scheme.

If you have a smart prepayment meter, you shouldn't worry as the discounts were automatically applied to your account.

How to claim the energy support voucher

Many of the energy support vouchers were sent by suppliers to those eligible by email, text or post.

They then needed to be taken to a local PayPoint store or a Post Office to be credited onto prepayment meters.

Some energy suppliers require you to have an ID or proof of address to redeem your voucher - you should check on your supplier's website before you go to claim.

Proof of ID or address includes:

  • Bank statement
  • UK driving licence
  • Household bill
  • UK passport
  • Council tax bill

The vouchers must be redeemed within 90 days of their issue date - if your voucher has expired, then you will need to contact your energy provider to get a new one issued.

You will most likely received the voucher either through a text or through email in order to meet the deadline.

If you have not received your energy voucher, then you should contact your supplier directly over the phone - this will likely be the fastest way to contact them.

If you are struggling to use the voucher, the Government says you should contact your electricity supplier immediately for help.

According to the rules, you can use two backdated vouchers in the same month.

If you're storing your vouchers to redeem later, you should be aware that most meters can only hold up to around £250 of energy credit at a time.

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