British Gas customers facing fuel poverty and worried about the impact of the energy price hike can still claim financial support worth up to £750 to help pay their gas and electricity bills.
During the winter months, the British Gas Energy Trust provided two funds which were designed to help those in debt write-off their outstanding balance, however, the 'Individuals and Families fund' which offered financial support to people from other energy suppliers closed at the end of March.
But, the British Gas Energy Support Fund - for British Gas customers only - which was also due to end on March 31, 2022 is still accepting applications for financial support.
Before you can make a last-minute claim, the website guidance stipulates that you should have already contacted your energy supplier, Local Money Advice Agency, or an online debt and money advisor such as Citizens Advice Scotland, StepChange or Turn2Us for help and advice.
What is the British Gas Winter Fund?
This is a £2 million fund to help the most financially vulnerable British Gas customers who are struggling to pay their bills, on top of support already available to them.
The Winter Fund was set up in response to the increasing cost of living crisis and soaring inflation, including Ofgem’s 54% price cap increase.
Through the fund thousands of eligible British Gas customers with fuel debt of £250 to £750 are able to apply for grants, to help pay towards their energy bills over the coming months.
The fund remains open while funding is still available.
How do I apply?
British Gas customers should have been contacted by email or letter to let them know they may be eligible, but they can also apply online through the website.
You need to be a British Gas customer to apply for this fund.
To be considered for a grant you must meet the following criteria:
- You live in Scotland, England or Wales
- You must be seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in your name or be a member of that household, the energy account must relate to your main residence
- You have electric and/or gas debt between £250 - £750
- You do not have savings above £1,000
- You must be in or facing Fuel Poverty
Application supporting information
In order to support your application, you will need the following:
- Proof of all household income
- A meter read for your gas and/or electricity account
- Help for other energy customers
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