A parliamentary committee chaired by a Bristol MP is asking passengers to share their experiences of delays and cancellations at airports. The Business, Energy and Industrial Strategy Committee, chaired by North West Bristol MP Darren Jones, is calling for people to tell them about any problems they have faced via an online survey.
The responses will help MPs to question airline and airport bosses at an evidence session on June 14. Passengers at airports across the United Kingdom, including at Bristol Airport, have reported delays and cancellations for weeks.
In Bristol, passengers have reported 6-hour delays and baggage reclaim 'nightmares', while one man travelling to Spain for his birthday recently had his flight cancelled after he had already boarded the plane.
Read more: Bristol Airport cancelled flights Live: Updates amid disruption to easyJet, Ryanairs and Jet2 planes
An introduction to the parliamentary committee's survey says: "We would like to hear about experiences UK residents have had of flights being delayed or cancelled in 2022. This includes whether you were offered a refund or compensation and what the experience was like claiming it.
"By answering this survey, you will help us hold airlines, airport operators and the Government to account in our one-off evidence session on Tuesday 14 June 2022.
"Your answers to this survey are anonymous. We will use your responses to help us research this issue and to ask questions in our evidence session.
"Please take care not to include identifying information in any free text boxes. We can’t help you with individual cases, but what you tell us will help us assess the Government’s and companies’ overall performance."
The survey will be open until 11.59pm on Sunday, June 12. You can see it by clicking here.
