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Manchester Evening News
Manchester Evening News
National
Paul Britton

Boy 'faints and collapses to floor' in Manchester Airport passport control queues

A young boy 'fainted' and collapsed to the floor as he waited with his family in an 'hour-long' queue to get through passport control at Manchester Airport, a holidaymaker has claimed.

It's understood the boy - whose exact age is unknown - was assisted at the scene by airport staff, but further details about his condition haven't been revealed.

The passenger - who shared a photograph of the long queue on social media and with the Manchester Evening News after flying back to the airport - said he also had concerns over newborn babies forced to endure the wait with their parents and families.

READ MORE: Dad slams delays, miserable staff and car parking at Manchester Airport

He said extra UK Border Force officers were urgently needed at Terminal One passport control at the airport, claiming returning passengers were forced to queue up for more than an hour on Thursday afternoon.

But in response to the Manchester Evening News , the Home Office said there were 'no significant delays owing to immigration or Border Force' on Thursday.

Passengers at the airport have previously described scenes of chaos at arrivals for passport control, with the Manchester Evening News revealing reports of mile-long queues on one occasion said to have spanned the length of the T1 departure pier.

UK Border Force at T1 (Manchester Evening News)

The latest incident comes at the end of the school holidays, with many holidaymakers flying back into the airport ahead of the start of the new term.

The immigration hall area is managed by UK Border Force, who the holidaymaker said in a tweet was 'failing families and younger children'. The M.E.N. contacted the Home Office for a comment - and a spokesperson said in response 'there were no significant delays'.

The Home Office spokesperson said: "There were no significant delays owing to immigration or Border Force on Thursday. Border Force constantly reviews its capacity and flexibly deploys staff across the airport to improve waiting times.

Manchester Airport T1 (Ian Howarth Photography)

"We work very closely with Manchester Airport and its airlines and are committed to helping to ensure all passengers have a safe and hassle-free journey."

The M.E.N. understands customer services staff at the airport gave assistance to the boy who collapsed, but no further details about him have been released.

In a statement to the M.E.N., a spokesman for Manchester Airport said there was an 'extended wait'.

The airport said: "We are sorry to hear that some passengers faced an extended wait at the border. UK Border Force manages the immigration process, however, our customer services staff were on hand to help direct and provide information to passengers as they waited."

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