Boots customers could be set to lose their Advantage Card points under changes to the terms and conditions set to come into force next year.
The high street retailer’s loyalty card does what it says on the tin - customers earn points for making purchases in store.
Subsequent points accrued can then be spent on items on sale at Boots branches, Liverpool Echo reports.
But there will be a huge change to the scheme coming into force from June 20 this year.
Customers who fail to use their card after a year will lose the points that are still left on their account.
The previous policy, which remains in force until June, meant that customers would be penalised for not using their card after two years.
Punters are not required to spend their points, they simply have to use the card when making a transaction.
In an email to customers, Boots said: “Thank you for being one of our valued Boots Advantage Card members.
"Whilst it won’t impact you as a regular Boots shopper, we need to let you know that we’re updating our Boots Advantage Card terms and conditions.
"From 20th June 2022, we will remove Boots Advantage Card points from accounts that haven’t been used* for one year, instead of the current two-year period.
"As long as you shop with your Boots Advantage Card at least once a year, your points will always be there ready for you to use them.”
David Beard, editor-in-chief of Lendingexpert.co.uk, said: "Loyal Boots customers won't like this change. Boots isn't necessarily a retailer you shop with regularly, and many customers may not be in the habit of using their card every time they shop due to the frequency of their visits.
"To put a shorter time limit on one of their most loved benefits on the eve of the day many families' finances are set to be stretched could be a harmful move for the pharmacy."
A spokesperson for Boots said: "As long as you shop with your Boots Advantage Card at least once a year, your points will always be there ready for you to use them."
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