Boots customers are being warned of a rule change which could see them lose out on valuable Advantage Card points. The retailer has emailed shoppers to let them know about a rule change coming into force later this year which will mean that Advantage Card points will be removed from accounts that haven't been used for one year.
The length of time shoppers can currently retain their points for without using their card is two years. The rule change is set to kick in this June, according to the email.
In an email to customers today, Boots wrote: "Hello, Thank you for being one of our valued Boots Advantage Card members. Whilst it won’t impact you as a regular Boots shopper, we need to let you know that we’re updating our Boots Advantage Card terms and conditions.
"From 20th June 2022, we will remove Boots Advantage Card points from accounts that haven’t been used for one year, instead of the current two-year period. As long as you shop with your Boots Advantage Card at least once a year, your points will always be there ready for you to use them.
"You can check your balance online. We’re looking forward to seeing you again soon."
Clarifying the rule at the bottom of the email, the company confirms that "usage requires your Advantage Card to be used in a transaction, in-store or on boots.com, when either collecting or redeeming points".
For more stories from where you live, visit InYourArea.
