Boots is making a big change to its Advantage Card scheme which will affect all shoppers who use it. Customers are being warned of the new rule which could see them lose out on hundreds of points.
The retailer has now emailed shoppers to let them know that a change will be coming into force later this year which will remove any points that have not been used for a year. Advantage Card holders can collect four points for every £1 they spend on Boots' products online and in store.
They also get lower prices for products purchased in store with the card and get personalised offers through the Boots app.
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The time frame that shoppers can currently redeem their points within is two years. The rule change, which means that card holders will have to use their points in just 12 months, is set to kick in this June according to an email sent to Boots customers.
In an email today, Boots wrote: "Hello, Thank you for being one of our valued Boots Advantage Card members. Whilst it won’t impact you as a regular Boots shopper, we need to let you know that we’re updating our Boots Advantage Card terms and conditions.
"From 20th June 2022, we will remove Boots Advantage Card points from accounts that haven’t been used for one year, instead of the current two-year period. As long as you shop with your Boots Advantage Card at least once a year, your points will always be there ready for you to use them.
"You can check your balance online. We’re looking forward to seeing you again soon."
Clarifying the rule at the bottom of the email, the company confirms that "usage requires your Advantage Card to be used in a transaction, in-store or on boots.com, when either collecting or redeeming points".
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