Following complaints from passengers that some of the city bus drivers do not follow traffic rules while driving, chief operational manager of BMTC has instructed officials to make sure that drivers follow rules.
Drivers have been instructed not to honk near schools, not use mobile phones while driving and make sure that passenger information providing bus route details are functional at all times. Instructions have been given to display stickers on reserving seats for women, the elderly and the differently-abled.