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Glasgow Live
Glasgow Live
National
Gary Armstrong

Bin collection delays prompt Glasgow City Council apology as service now 'mainly back to normal'

Glasgow City Council have said sorry for delays which have led to bins overflowing across the city.

The council shared an apology on Twitter this morning (Monday) in which they were 'very sorry' for the issue.

GCC state the delays have been down to staff absence issues as a result of covid, illness and leave over the festive period.

They advise collections are 'mainly back to normal' however there may still be delays in certain parts of the city.

It's stated on the council website: "Due to the rapid spread of the Omicron variant as well as other forms of covid-19, higher numbers of staff in our cleansing service are unavailable to work as normal.

"The majority of our scheduled collection routes are due to resume on Monday 17 January, however, it is expected there will be delays in certain neighbourhoods as a result of high levels of absence. Residents who present their bins at the kerbside should continue to do so as normal until they have been serviced.

"In order to assist with prioritising our collection services we have temporarily suspended our bulk uplift service until 23 January.

"Details of any delayed collections and the anticipated collection dates will be available here from Monday 17 January.

"We apologies for any inconvenience this may cause."

A number of instances of rubbish piling up across the city has been reported over recent weeks. At the beginning of January we broke news of a 'landfill site' which had been allowed to build up at student halls after the litter had been abandoned. Glasgow City Council finally removed rubbish from Kelvin Court on January 4 after previously missing seven collections since waste was last collected from the property on December 10.

Meanwhile, the mental health and wellbeing of Glasgow City Council cleansing staff is the “worst it’s ever been”, a union official has warned.

GMB trade union Convenor Chris Mitchell said that levels of stress and anxiety among staff have risen because of the ongoing coronavirus pandemic which led to staff shortages just before Christmas.

Rising Covid-19 cases meant delays to bin collections over Christmas and into the new year.

Glasgow waste bosses are promising a new software system recording real-time problems will help them handle mounting piles of rubbish better and alert residents if bins won’t be collected.

A council official said a programme means the public can be told if bin lorries can’t manage to get to a street in time.

It comes as recycling rates in the city have increased by five per cent in five years with the 2021 statistic - standing at nearly 31 per cent.

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