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Dublin Live
Dublin Live
National
Aakanksha Surve

Bank switching Ireland: Tens of thousands of customers open AIB accounts in record-breaking week

A whopping 11,000 customers opened a bank account in AIB in the span of a record-breaking week as Ulster Bank and KBC are set to withdraw from the Irish banking market.

A staggering 122% increase in new account openings was reported in the last week of May compared to the same time last year.

So far this year, customers have opened around 160,000 accounts with AIB compared with approximately 99,000 in 2021.

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The bank has recruited up to 700 temporary staff and redeployed 300 existing staff to focus on welcoming new customers.

AIB’s Managing Director of Retail Banking, Jim O’Keeffe, said: "The changes in the banking market represent a huge opportunity for AIB to welcome hundreds of thousands of new customers and we are working to ensure they have as seamless an experience as possible.

"We are already seeing significant momentum, with our current weekly account opening trends more than double 2021 levels and 70% of personal customers now able to open a new bank account using our digital channels, which also helps free up capacity for those who wish to engage face-to-face with our branch colleagues.

"AIB is uniquely positioned to support customers in local communities given that we have branches in 95% of the locations the departing banks are leaving."

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