FAQs
How much does B&Q delivery cost?
B&Q offer standard delivery, large delivery and bulk delivery services. Standard delivery is £6 for orders under £75 and free for orders over £75. For orders containing larger items standard delivery is £12, free for orders over £350. A delivery charge of £50 will apply to kitchen orders placed in-store that are over £1000.
Does B&Q do click and collect?
Yes - you choose and pay for your items online, then pick them up free of charge from your nominated B&Q store. It is a free 1 hour Click + Collect service – place an order within an hour of the store closing, and your items will be available the next day.
What is the B&Q Club?
Join B&Q Club to be a member of their rewards scheme and earn points every time you shop. You'll also enjoy £5 off your first order over £30 so it's a great way to save instantly.
Are B&Q discounts the same online as in store?
Discounts may vary from store to store and on diy.com. It's worth checking online and at your local store for the latest details and to make sure you get the best deal.
What’s B&Q’s refund policy?
You can return your B&Q purchase, in its original condition, within 90 days. You’ll need your receipt, order confirmation or sales invoice to claim your refund. B&Q do not offer refunds or exchanges on products that have been cut to size, made to measure or mixed (ie colour matched paint) to your individual requirements. Products which are liable to deteriorate or expire rapidly, including perishable products such as plants or turf are also excluded unless they’re faulty or incorrectly delivered.
How can I contact B&Q?
B&Q’s customer support advisers are available on 0333 014 3098 or via Live Chat on the website from 8am-8pm Monday to Saturday and 10am to 4pm on Sunday. There is also a contact form on the B&Q website if you don’t need an urgent response.
Hints and tips
Not only can you save with the latest B&Q discount codes here, but you can also save at the retailer with these tips.
Sign up to the B&Q Club: Receive offers, rewards and benefits by email when you become a member. As soon as you join you’ll get your first voucher offering £5 off when you spend £30 or more. Members will receive regular discount vouchers via email, exclusive offers and previews and a 10% discount on key-cutting in-store.
Visit the B&Q website: Head to the Offers tab where you’ll find all the latest online offers across many categories, from bathrooms to plants, most for 20% off or more. These offers are time-limited, so if you see a deal you like, don’t hang around. You should also check out the Clearance tab for all products that are currently on sale or available for a limited period at a reduced price.
Follow on social: B&Q’s Instagram includes a highlights section detailing the latest offers. If you follow, you’ll also be the first to hear of B&Q competitions where you can save money or win vouchers. There are also regular offers shared on the B&Q Facebook page.
How to use a B&Q discount code
- Click the B&Q discount code of your choice on this page and add it to your clipboard.
- Click the 'View at B&Q’ button to be taken directly to the B&Q website.
- Add your chosen products to your shopping basket.
- When you’re ready to check out, click on the shopping basket button at the top right-hand corner of the web page.
- Under your order summary on the right-hand side, click the down arrow next to ‘add B&Q Club Card, voucher code or discount card’, then select ‘voucher code’ from the drop-down list.
- Paste your discount code into the box and hit apply.
- Click ‘Go to checkout’ to finish your transaction.
What to buy at B&Q
Right now, with good weather on the horizon, and a summer of outdoor living ahead of us, B&Q is a one-stop-shop for everything you need for your garden ideas. B&Q’s Gardening & Landscaping range should be top of your list when you’re looking to update your outside space, from lawn care tips to patio ideas, or even balcony garden ideas if you’re really pushed for outdoor space.
Let’s start with the best garden furniture. B&Q’s range is extensive, covering garden furniture sets to seating, sun loungers to tables. Many of us will be on the hunt for the best rattan garden furniture, and B&Q won’t disappoint with its large selection of rattan-effect furniture. This material is low-maintenance and requires very little upkeep, which makes it perfect if you’re looking for something that’s high on the style stakes but won’t need lots of time and effort to keep it looking its best. It comes in a range of colours to suit your space, from neutrals such as natural, beige and grey to brighter shades like pink and blue.
The best wooden garden furniture will require a little more effort in terms of maintenance, but it benefits from a timeless look that’s hard to beat. Teak is hardwearing and weather-resistant, and you’ll pay a little more for it. Alongside teak options at B&Q, there’s a large selection of acacia wood furniture which offers a great value option, with good durability when maintained and cared for properly. The great thing about wooden furniture is that it’s versatile and can work in any style of garden. The B&Q range reflects this, so when you’re thinking about how to choose outdoor furniture, you’re covered with minimalist designs for modern gardens, or country-style pieces that would suit cottage garden ideas.
