Fan favourite B&M has announced that from this week customers can order from 1,000 different products online and have them delivered straight to their door. The service comes following feedback from customers wanting to purchase the more bulky items in-store, but who couldn’t always easily transport them home.
The new service comes at a great time as the discounter lands its huge garden sale across hundreds of lines within the outdoor living range. Any product available for home delivery will be marked with an orange van on the bmstores.co.uk website.
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Digital director Jens Sorensen said: “We are incredibly excited to launch our online deliver-to-home service and make life easier for customers that love the range of discounted products from B&M but haven’t been able to purchase from store. We’re continually developing and improving the offering available to customers, and creating this more accessible shopping experience is a fantastic step forward for the business. It’s been an incredibly exciting launch to work on and we’re so happy that customers are now able to start using the transactional website and have access to products they wouldn’t have been able to in the past.”
CEO Simon Arora added: “With over a third of the UK population not having a B&M store in their local area, this is an exciting new opportunity for us to serve the whole country with our unique and hugely popular range of bargains. The decision to launch this online trial came about as our customer services team have been receiving hundreds of requests for this service over the last year.”
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