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Manchester Evening News
Manchester Evening News
National
Caitlin Griffin

ASOS shoppers rush to close accounts as retailer brings in compulsory £15 rule

ASOS shoppers have shared their fury following a recent announcement by the online retailer. The fashion giant sent an email out to their “faves” to notify them about the change.

Currently ASOS Premier customers pay £11.95 a year free to get Free Next Day Delivery and Nominated Day Delivery, as long as they spend a minimum of £10.

However, the minimum spend to qualify for free next day delivery has increased, and shoppers are not happy about it.

READ MORE: H&M to close stores across the UK this year - full list of closures so far

Starting from February 28, Premier customers will now have to spend £15 a year if they want to receive their order the next day, a move they are calling “cheeky” and a “joke.”

Many who hold the premier subscription have threatened to cancel as they feel cheated by the update.

One user, @DaisyEvans20, took to Twitter and said: “ASOS premier is now the biggest rip off! Already paid £10 for next day delivery but now have to spend £15 to qualify makes no sense! Definitely cancelling now.”

Another premier member said “there won’t be any benefits to having it now, I doubt I’ll renew mine.”

One person wrote: “I’m not renewing my asos premier once it expires this year, so many stipulations for something I pay for?!”

Many reacted to the news on Twitter with some saying “ASOS is a joke of a company” and is “taking the p*ss” after being left “irritated” by the email.

“They are so scammy! How can I get an email from asos saying that from end of Feb, if it’s not more than £15, it doesn’t qualify for next day. Like? Is that what I pay premier for,” @StephanieNneoma tweeted.

"ASOS tried it! So you have to spend 15 quid or more to get free next day. Taking the mick."

Another person thanked ASOS for ruining their day with the new delivery requirement price hike.

This is not the first time the online fashion giant has angered their premier subscribers. Free delivery did not have a minimum spend until last May, when it introduced the £10 requirement.

The price for the annual subscription has also climbed £2 since then.

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