Several major Asian airlines, including AirAsia, Cebu Pacific Air, and Singapore Airlines, have recently faced challenges due to a global tech disruption. The airlines took to their social media channels to inform passengers about the issues they were encountering.
AirAsia, in a post on X, revealed that their core reservation and check-in system had been impacted by a Microsoft cloud services outage that was affecting airlines worldwide. This disruption likely caused inconvenience for passengers trying to book flights or check-in online.
Cebu Pacific Air also faced difficulties as a result of the outage, stating that they were forced to handle all processes manually. This manual intervention could have led to delays and operational challenges for the airline.
On the other hand, Singapore Airlines reported that while none of its flights had been directly impacted by the tech disruption, the airline was experiencing technical difficulties. This situation could potentially lead to issues with online booking systems or other digital services provided by the airline.
The global tech disruption serves as a reminder of the increasing reliance of airlines on digital systems and cloud services for their operations. When such disruptions occur, airlines are forced to resort to manual processes, leading to inefficiencies and potential disruptions in service delivery.
Passengers are advised to stay updated with the latest information provided by the airlines on their social media channels or official websites to ensure a smooth travel experience during this challenging period.
