An Asda employee has gone viral for her kindhearted response to an elderly customer who collapsed in store.
After spotting the elderly customer, Gemma, who works at the Daubhill store in Bolton, rushed to look after him, and even paid for his shopping.
The story was shared on Asda's Facebook page, and has since racked up over 29,000 likes and almost 2,000 comments.
Posting on Facebook, Asda said: "Well done to our kind-hearted colleague Gemma who, after helping an elderly customer who'd collapsed in store, continued to sort out and pay for his shopping.
"Gemma, who works at our Daubhill store in Bolton, looked after the gentleman when he felt dizzy and fell over. She stayed with him for half an hour, reassuring him until he felt better.
"The store reimbursed Gemma for her kindness and store manager Ava, who nominated Gemma for an Asda award, said: "The customer – who's a regular here – had a small amount of shopping and was panicking that he needed it, so Gemma went and paid for it from her own pocket so that the gentlemen had his essentials. She then arranged for him to get a taxi home. This was a lovely gesture and we are all very proud of her here."
"Gemma only joined the store in July but has quickly become a popular member of the team. Ava said: "Gemma's a lovely caring colleague who always goes above and beyond."
Shoppers have since praised Gemma.
One person wrote: "Lovely to see this post, well done to the young lady, and well done to the store for recognition of her being a good example of the human race."
Somebody else said: "Well done Gemma, such a fantastic gesture, plus well done to the store for recognising this fantastic customer service. Keep up the good work great example to younger people."
"Well done Gemma take care and stay safe we need people like u that do their duty with heart," wrote a third.
A fourth added: "Well done Gemma, such a lovely thing to do glad you have been recognised for your kindness. It's so nice to know even in these difficult times kind people out there."
