Retail giant Argos has axed the term 'two-man delivery' after customers made complaints over claims of sexism. The phrase has been scrapped by the catalogue shop after criticism over the wording.
The high street chain will now use the term 'people' instead, The Sun reports. As reported by Birmingham Live, this comes after complaints were made to the chain on social media by shoppers.
One said: “I noticed in one of your stores your ad was sexist – 2 man delivery. Hopefully moving forward you’ll change this to 2 person delivery.” Another said: “Can you explain why you put up a ‘2 Man Delivery’ sign in your brand new Lewisham shop? Do you only hire men to deliver heavy goods? It’s a very outdated and insensitive phrase.”
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Argos said: “We updated our wording earlier this year to ensure we reflect the diverse communities we serve and colleagues we work with.” On its website, the high street chain has a helpful Q&A for customers.
In the FAQ, one customer asks: "Do you use 2 people for the delivery for large items?" The chain then replies: "Yes, we do. For bigger items (things like sofas, freezers etc.) our friendly drivers will contact you on the day of delivery with an estimated delivery slot, and they’ll safely take your order to your room of choice.
"Please note, delivery prices may change but you’ll be able to see any delivery charges before you pay at the checkout."
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